FAQ – Your holiday home with sauna in Brandenburg: Answers to important questions
To make your stay at Ferienpark Schorfheide as pleasant and well-prepared as possible, you will find all the essential information here – especially if you have booked a holiday home with sauna in Brandenburg.
What you need to know about your holiday home with sauna in Brandenburg
We answer questions about booking, arrival, check-in, amenities, parking, on-site services and much more, and provide helpful tips for a relaxed holiday.
How does check-in work?
Check-in is digital and contactless via our electronic locking system. You will receive all important information and access details conveniently by email before your arrival.
From what time can I check in?
Standard check-in is available from 4:00 pm.
Is early check-in or late check-out possible?
Yes, subject to availability you can book an early check-in or late check-out for €10 per hour, for a maximum of up to 5 hours. Please request this service in good time before your arrival.
By what time do I need to check out?
Standard check-out is by 10:00 am, allowing the holiday home to be prepared for the next guests.
Is parking available?
Yes, free parking is available directly at the holiday home. Some houses are additionally equipped with an electric vehicle charging station.
Can I get a cot or high chair?
Yes, a cot, high chair and mattress can be booked as extras. Please simply indicate this when making your reservation.
Is fishing allowed?
Unfortunately, fishing is not permitted directly at the harbour. However, there are many fishing opportunities in the surrounding area. We will be happy to give you tips on site.
Do I have to pay a local tourist tax?
No, there is no tourist tax in our municipality.
What about bed linen?
Bed linen is mandatory, and the house is fully prepared for your arrival. Please note that using your own bed linen is not permitted.
Are there shops nearby?
Yes, shops, an Italian restaurant and an ice cream parlour can be reached within just a few minutes by car or on a pleasant walk.
Are pets allowed?
Depending on the holiday home, pets may be allowed. Please check before booking or contact us directly.
Is there Wi-Fi in the holiday home?
Yes, all holiday homes offer free Wi-Fi.